Administrative Assistant
The administrative assistant supports the U.S. Department of Health and Human Services (HHS).
Position Responsibilities:
Administers the intake process for reasonable accommodation, interpretive services, and accessibility requests and utilizes the data warehousing system
Interviews individuals to obtain information related to the request. Completes intake forms and data collection
Uses regulatory guidelines to explain all programs
Collects, consolidates, and analyzes data, generating general, special, and recurring reports
Assembles and prepares various one-time and intermittent reports and charts for managers
Serves as the point of contact (POC) responsible for receiving, maintaining, and retrieving data from an automated tracking system
Schedules meetings as needed to support the processing of requests and the fulfillment of services requests
Coordinates interactive sessions including scheduling meeting rooms, arranging mediation services, and notifying appropriate participants
Serves as a quality control point for the EEODI, ensuring all packages include necessary briefing materials, accommodation requests, enclosures, and attachments, etc., and determines their adequacy before transmitting to OPDIVs, Equal Employment Opportunity (EEO) Commission, Office of Personnel Management, Merit Systems Protection Board (MSPB), etc.
Accomplishes a variety of other tasks related to the internal operation of the EEO Office, to include TDY transactions and employee time and attendance
Tracks and files all office correspondence. Receives and reviews incoming office correspondence, determines required action, establishes suspense dates for action, makes appropriate distribution. Follows up on all suspended actions
Establishes and maintains subject-matter files required for management of the EEO Office
Ensures files are properly labeled according to existing regulations
